Frequently Asked Questions
Everything you need to know about our automation services, pricing, implementation process, and hosting options.
Services & Process
No. We plug into your current CRM, phone, calendar, billing, and gym platforms.
The automation example ships in 10 days. Most clients see impact within 14–30 days post go‑live.
Yes—live handoff plus short Loom SOPs. Most teams are fully productive within a week.
Yes—GymSales, Ignite, Mindbody, and WellnessLiving, plus your CRM, calendar, and billing tools.
We use least‑privilege access, audit logs, and your platform's security. For messaging and voice, we follow consent, opt‑out, and call‑recording rules.
Pricing & Commitment
We don't—every build is tailored to your goals, tools, and volumes. You'll receive a fixed-price proposal during your strategy session.
Number/complexity of systems, data volumes, channels (email/SMS/voice), and custom logic.
We work until you're satisfied with the outcomes. Clear success metrics and ongoing optimization are documented in your SOW.
We continue optimizing and iterating against the agreed success metrics. No legal guarantees—just a results-focused partnership.
We use tracked booking links, unique numbers, CRM source tags, automation logs, and before/after benchmarks to attribute outcomes.
Yes. Managed Automation is available with monitoring, small changes, and monthly reporting—custom priced.
Ownership & Hosting
You own your data, content, and brand assets. We license the custom implementation to you for perpetual internal use. Our underlying frameworks and connectors remain our IP, which is standard for agencies.
Yes. You can continue to use the deliverables by self hosting. We will provide an export and an optional migration service. Hosted workloads on our cloud require an active plan.
Yes. We can deploy to AWS, GCP, Azure, or your VPS. There is a one time setup and a lighter maintenance plan for updates and security patches.
We send notices, provide a 15 day grace period, and offer an export. After the grace period we suspend hosted runtimes. No data is deleted without written approval.
Still have questions?
We're here to help. Book a strategy session to discuss your specific needs and hosting preferences.